Forge Lumina Reviews

Forge Lumina Reviews

Forge Lumina Reviews is a private, moderation-first customer reviews plugin for WordPress, designed for businesses that want more control over how customer feedback is collected, reviewed, and presented.

Customer reviews are submitted privately and remain non-public until an administrator approves them. This gives your business the opportunity to review each submission before it appears on your website.

Customer Photo Support

Customers can submit reviews with 0, 1, 2, or 3 photos. Approved customer photos can be promoted into the WordPress Media Library and displayed with the published review.

Moderation-First Workflow

Administrators can review incoming submissions before publication and manage review status directly from WordPress.

This workflow helps businesses keep their public review display organized while retaining private customer information for administrative use.

Verified Customer Badge

Mark approved reviews as Verified Customer to give visitors an additional visual trust signal.

Public Business Replies

Add a public reply directly from the review administration screen. Your response appears with the published review, allowing your business to acknowledge feedback and communicate professionally with customers.

Responsive Public Review Display

Approved reviews are presented in polished review cards designed to display cleanly on both desktop and mobile devices.

WordPress Privacy Tools

Forge Lumina Reviews supports WordPress personal-data tools, including:

• Personal Data Export
• Personal Data Erasure

Privacy Erasure

Confirmed privacy-erasure requests anonymize or clear the affected review data and remove the affected review from public display. Unrelated reviews remain intact. Reviews already processed through privacy erasure remain absent from public display after reinstall because of their prior erasure state.

Data Preservation

In real WordPress staging, preserved non-erased reviews reconnected correctly after the plugin was reinstalled.

Built for WordPress Businesses

Forge Lumina Reviews gives businesses a focused way to collect customer experiences, moderate them privately, publish approved testimonials, display customer photos, identify verified customers, and respond publicly — all from inside WordPress.